by999 Frequently Asked Questions

Creating a by999 account takes just a few minutes. Visit by999.biz and click the registration button. You will need to provide your full name, a valid Pakistani mobile number, a secure password, and your date of birth. Once submitted, you will receive a one-time SMS verification code to confirm your number. Your account is then active for browsing, but a CNIC-based KYC check is required before your first deposit.

by999 requires a clear photograph or scanned copy of your Pakistani CNIC (Computerised National Identity Card) — both front and back. In some cases, a selfie holding the CNIC may also be requested to confirm identity. Documents must be valid and not expired. The KYC review typically completes within 24 hours. Without passing KYC, deposits and withdrawals remain locked on your account.

On the by999 login page, click the "Forgot Password" link below the password field. Enter your registered Pakistani mobile number and you will receive an SMS with a reset code. Enter that code on the next screen, then set a new password. If your registered number has changed or you no longer have access to it, contact by999 support at [email protected] for a manual identity-verified reset.

No. by999 strictly allows one account per person, per CNIC, and per household. Opening multiple accounts is a violation of by999's Terms and Conditions and can result in all associated accounts being permanently closed and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to have the duplicate removed before any action is taken.

To close your by999 account permanently, contact the support team at [email protected] from your registered email address and request account closure. You will need to verify your identity first. Any real-money balance will be returned to your registered payment method before closure. If you are closing due to gambling concerns, consider self-exclusion first — our responsible gaming team can guide you through both options.

The minimum deposit at by999 is Rs 500 across all supported payment methods, including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transfers. Crypto deposits may have a different minimum equivalent depending on network fees at the time of transaction. There is no maximum deposit limit set by by999, though your bank or mobile wallet provider may apply their own daily transfer caps.

Log in to your by999 account and navigate to the Cashier section. Select JazzCash as your deposit method and enter the amount in PKR. You will be shown a JazzCash merchant number. Open your JazzCash app or dial *786#, select "Send Money" or "Pay Bill", enter the by999 merchant number and the exact amount, then confirm with your JazzCash MPIN. Deposits via JazzCash are credited to your by999 balance within minutes.

JazzCash withdrawals from by999 are typically processed within 1 to 4 hours after approval, though during peak hours it may take up to 24 hours. by999's finance team reviews all withdrawal requests for security purposes before releasing funds. Ensure your JazzCash number matches your registered by999 mobile number to avoid delays. Withdrawals requested on weekends or public holidays may take slightly longer.

Yes, EasyPaisa is a fully supported deposit method at by999. The process is similar to JazzCash — go to the Cashier in your by999 account, select EasyPaisa, and follow the on-screen steps to send the deposit amount to the by999 EasyPaisa account number provided. Transactions are reflected in your balance within a few minutes. EasyPaisa withdrawals work the same way in reverse and are processed within 24 hours.

Yes. by999 accepts direct bank transfers from HBL, UBL, Meezan Bank, and most major Pakistani commercial banks. To deposit via bank transfer, select "Bank Transfer" in the Cashier, choose your bank, and use the IBAN and account details provided. Bank transfers typically take 1 to 3 business days to reflect in your by999 account. For faster crediting, attach your transfer receipt when emailing support.

by999 does not charge any platform-side fees on deposits or withdrawals. However, your bank, JazzCash, or EasyPaisa provider may apply their own transaction charges depending on the transfer type. Crypto transactions are subject to blockchain network fees which are outside by999's control. Always check your payment provider's fee schedule before initiating a transfer to avoid surprises.

by999 offers a wide library of slot games from leading international providers, including video slots, classic 3-reel slots, and jackpot slots. Popular titles include high-volatility slots with bonus rounds, free spins features, and multiplier wilds. All slots at by999 are certified for fair play with independently verified RTP (Return to Player) rates displayed in each game's information panel. New titles are added to the by999 slot library regularly.

Yes. by999 features a full live casino section with real human dealers streamed in real time. Available games include Live Baccarat, Live Blackjack, Live Roulette, and live game show titles. Tables are available in multiple stake levels, from low PKR minimums suitable for casual players to high-roller tables. The live casino at by999 runs 24 hours a day, 7 days a week, including during PSL and major cricket events.

by999 offers pre-match and in-play betting on cricket matches worldwide, with special focus on PSL, international Test matches, ODIs, and T20Is featuring Pakistan. You can bet on match winner, top run scorer, total sixes, over/under run totals, and dozens of other markets. Odds update in real time during live matches. Minimum cricket bet at by999 starts from Rs 100, making it accessible for players across Pakistan.

Absolutely. by999 is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including slots, live casino, cricket betting, deposits, and withdrawals — works smoothly on any modern smartphone. Simply visit by999.biz in your mobile browser. No app download is required, though a dedicated app may be available — check the by999 website for the latest information on app availability.

by999 offers a welcome bonus to newly registered players on their first deposit. The exact bonus percentage and maximum amount is displayed on the by999 promotions page at the time of registration, as offers may change. The welcome bonus applies to casino games and sports betting depending on the current offer. Always read the bonus terms before claiming — wagering requirements and minimum odds restrictions apply.

Wagering requirements specify how many times you must bet your bonus amount before it converts to withdrawable cash. For example, a 30x wagering requirement on a Rs 1,000 bonus means you must place Rs 30,000 in qualifying bets before withdrawing. At by999, not all games contribute equally — slots typically contribute 100%, while live casino games may contribute less. Full wagering details are outlined in each promotion's terms.

Yes, by999 regularly runs free spins promotions on selected slot games, often tied to new game launches or seasonal events like PSL season or Eid. Free spins are credited to your account automatically when a qualifying promotion is triggered. Winnings from free spins are typically subject to a wagering requirement before withdrawal. Check the by999 promotions page frequently to catch the latest free spins offers.

by999 runs a tiered loyalty programme that rewards consistent players with points for every real-money bet placed. Accumulated points can be exchanged for bonus credits, free spins, or cashback. Higher tiers unlock exclusive benefits including faster withdrawal processing, dedicated account managers, higher deposit limits, and invitations to VIP events. Your loyalty tier is calculated automatically based on monthly wagering activity across all by999 games.

by999 operates under an international gaming licence issued by a recognised offshore regulatory authority. This licence requires by999 to maintain responsible gaming standards, fair play certification, and player fund protection protocols. Pakistani players access by999 as an internationally licensed offshore platform. by999 does not make specific claims about local Pakistani gambling law — players are responsible for understanding the regulations applicable in their own jurisdiction.

The minimum age to register and play at by999 is 21 years old. This is strictly enforced through CNIC-based age verification during KYC. Any account found to belong to a person under 21 is immediately closed and any deposited funds are returned. by999 takes underage gambling extremely seriously and has zero tolerance for attempts to circumvent the age verification process.

To self-exclude from by999, log in and go to Account Settings, then select the Responsible Gaming tab. Choose Self-Exclusion and select your preferred duration: 1 month, 3 months, 6 months, 1 year, or permanent. Self-exclusion takes effect immediately upon confirmation. Your account is locked, all marketing is stopped, and your CNIC is flagged to prevent re-registration. Permanent exclusion cannot be reversed under any circumstances.

Yes. by999 allows you to set daily, weekly, or monthly deposit limits in PKR directly from the Responsible Gaming section of your account settings. Limit reductions take effect immediately. Any request to increase an existing limit is subject to a mandatory 7-day waiting period, giving you time to reconsider. Loss limits and session time limits are also available as additional tools to help you stay within your budget.

by999 customer support is available 24 hours a day, 7 days a week. You can reach the team by email at [email protected]. Support is provided in both English and Urdu. For account-specific queries such as KYC, payment issues, or responsible gaming requests, always contact support from your registered email address to speed up verification. Response times are typically within 1 to 3 hours for standard queries.