These Terms & Conditions constitute a legally binding agreement between you and by999 governing your use of the platform, including all casino games, sports betting, live dealer tables, payment services, bonuses, and account-related features. Please read them carefully before registering or depositing funds.
Six critical points every by999 player in Pakistan must understand before proceeding.
You must be at least 21 years of age to register and use by999. Age verification is mandatory. Any account found to belong to a person under 21 will be closed immediately and all funds forfeited in accordance with applicable gaming regulations.
Each player may hold only one active by999 account. Duplicate accounts — whether registered under the same name, CNIC number, device, IP address, or payment method — are strictly prohibited and will result in account closure and bonus forfeiture.
All bonuses offered by by999, including welcome bonuses, reload bonuses, free spins, and cashback offers, are subject to wagering requirements. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
All withdrawal requests are subject to identity verification (KYC). by999 may request a copy of your CNIC and proof of your registered payment method before processing any withdrawal. Withdrawals are made to the same payment method used for deposits.
Fraudulent play, bonus abuse, collusion, use of automated software or bots, money laundering, and any form of manipulation of game outcomes are strictly prohibited. by999 reserves the right to void bets and close accounts where such activity is detected.
by999 provides deposit limits, session time limits, cool-off periods, and self-exclusion tools to all account holders. Players are encouraged to use these tools to manage their gambling activity. Self-exclusion requests are processed immediately and cannot be reversed for the chosen duration.
Important: By registering an account with by999, accessing the platform, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must not use the by999 platform.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
These Terms & Conditions, together with the by999 Privacy Policy, Responsible Gaming Policy, and any applicable bonus terms published on the platform, form the entire legal agreement between you and by999. By completing the registration process and ticking the acceptance checkbox, you confirm that:
Age Restriction: by999 operates a strict 21+ policy. It is a criminal offence in many jurisdictions for persons under the legal gambling age to register or play on an online gambling platform. by999 will report any suspected underage gambling to the relevant authorities and cooperate fully with any investigation.
To register and maintain an account with by999, you must satisfy all of the following conditions at all times:
Each player is permitted to hold exactly one by999 account. by999 uses a combination of CNIC verification, device fingerprinting, IP tracking, and payment method matching to identify duplicate accounts. Where duplicate accounts are identified, by999 reserves the right to close all associated accounts, forfeit any balances therein, and withhold any pending withdrawals pending investigation.
You are solely responsible for ensuring that all information on your account is accurate and up to date. Any changes to your registered name, address, CNIC, or contact details must be reported to the by999 support team promptly. by999 reserves the right to suspend accounts where registered information cannot be verified against KYC documentation.
by999 may request KYC documentation at any time, including at the point of registration, before processing a withdrawal, or where unusual account activity is detected. Accepted documents include a valid Pakistani CNIC (front and back), proof of address dated within the past three months, and screenshots or statements confirming ownership of the registered payment method.
You are responsible for maintaining the confidentiality of your by999 account credentials, including your username, password, and any two-factor authentication codes. by999 will never contact you by email, SMS, or live chat to request your password.
by999 will not be held liable for any loss arising from unauthorised account access where you have failed to maintain the security of your credentials. In the event of a security breach, by999 reserves the right to suspend your account pending investigation.
by999 currently supports the following payment methods for Pakistani players:
All accounts on by999 are denominated in Pakistani Rupees (PKR). There are no currency conversion fees applied to PKR deposits or withdrawals. Cryptocurrency deposits are converted to PKR at the prevailing exchange rate at the time of the transaction.
Minimum deposit and withdrawal amounts may vary by payment method and are displayed in the by999 cashier at the time of the transaction. by999 reserves the right to amend minimum and maximum transaction limits at any time with reasonable notice.
The following conditions apply to all withdrawal requests:
by999 is not responsible for delays caused by third-party payment processors, banking systems, or mobile wallet providers. If a deposit does not reflect in your account within the expected timeframe, please contact support at [email protected] with your transaction reference number and payment confirmation.
All bonuses, promotions, free spins, cashback offers, and other incentives offered by by999 are subject to these general terms as well as any specific promotional terms published alongside each offer. Where there is a conflict, the specific promotional terms take precedence.
Bonus funds are subject to wagering requirements before they can be withdrawn as real money. The applicable wagering requirement for each bonus is stated in the specific promotion terms. Unless stated otherwise, the following default rules apply:
by999 actively monitors bonus activity for signs of abuse, including but not limited to: creating multiple accounts to claim the same bonus, placing low-risk bets solely to fulfil wagering requirements, hedging bets across outcomes, or using automated software to play through bonuses. Where abuse is detected, by999 reserves the right to void the bonus, cancel associated winnings, and close the account.
Bonus terms for specific promotions — including welcome bonuses, PSL season offers, and reload bonuses — are published on the relevant promotion page. Always check the specific terms before claiming any offer.
All casino games and sports betting markets offered on by999 are governed by the specific rules displayed within each game or market. Players are responsible for familiarising themselves with the rules of any game or bet type before participating.
All casino game outcomes on by999 are determined by certified Random Number Generators (RNGs). These RNGs are independently audited by third-party testing agencies to ensure statistical randomness and compliance with international gaming standards. The results of each game round are independent of all previous rounds.
All sports bets, including cricket, PSL, and international football markets, are subject to by999's sportsbook rules. by999 reserves the right to void, suspend, or settle bets differently where an error in odds publication occurs, where a match is cancelled or abandoned, or where the integrity of an event is reasonably in question.
In the event of a game malfunction, software error, or disconnection during a game round, by999 reserves the right to void the affected game round and return the wager amount to the player's account. by999's decision in such matters is final. No compensation will be payable for inconvenience caused by technical issues beyond by999's reasonable control.
The following activities are strictly prohibited on the by999 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant law enforcement authorities:
All content on the by999 platform, including but not limited to the by999 brand name, logo, website design, game graphics, promotional materials, written content, and software, is the intellectual property of by999 or its licensed content providers. Nothing in these Terms & Conditions grants you any right to use, copy, reproduce, distribute, or create derivative works from any by999 intellectual property without prior written consent.
Game software and content displayed on the by999 platform is licensed from third-party providers and remains the intellectual property of the respective provider. Use of game software is limited to personal, non-commercial gaming activity within the by999 platform only.
To the fullest extent permitted by applicable law, by999 shall not be liable for any direct, indirect, incidental, consequential, or punitive loss or damage arising from your use of the platform, including but not limited to:
Nothing in these Terms & Conditions shall exclude or limit by999's liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.
Gambling involves financial risk. You may lose some or all of the funds you deposit. Never gamble with money you cannot afford to lose. by999 is not responsible for financial losses resulting from gambling activity.
by999 is committed to promoting responsible gambling among all Pakistani players. We recognise that for a small proportion of players, gambling can become problematic, and we provide a range of tools to help players maintain control over their activity.
Self-exclusion requests are processed immediately upon submission and cannot be reversed for the chosen exclusion period. During self-exclusion, your account will be deactivated, you will not receive marketing communications, and you will not be permitted to register a new account. Any attempt to circumvent self-exclusion by opening a new account during the exclusion period is a breach of these Terms & Conditions.
by999 enforces a mandatory 21+ age restriction across the entire platform. Age verification using a valid Pakistani CNIC is required before real-money play is permitted. Any account determined to belong to a person under the age of 21 will be closed immediately and all funds returned to the registered payment method, minus any bonus winnings which will be voided.
For more detailed information on responsible gaming tools, guidance, and self-help resources, please visit our dedicated Responsible Gaming page.
You may request closure of your by999 account at any time by contacting support at [email protected]. Account closure requests will be processed within 5 business days. Any real-money balance in your account at the time of closure will be returned to your registered payment method following completion of any outstanding KYC requirements.
by999 reserves the right to suspend or permanently close any account at its sole discretion, including in the following circumstances:
Where an account is closed due to a breach of these Terms & Conditions, by999 reserves the right to forfeit the account balance. Where closure is for any other reason, any genuine real-money balance will be returned to the registered payment method.
by999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, by999 will provide reasonable advance notice via email to the address registered on your account or by posting a prominent notice on the platform. Your continued use of the platform following the publication of amended Terms & Conditions constitutes your acceptance of the revised terms.
It is your responsibility to review these Terms & Conditions periodically. The date at the top of this document indicates when the terms were last updated. If you do not agree with any amendment, you must stop using the platform and may request account closure as described in Section 12.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which by999 holds its international gaming licence. Any dispute, claim, or controversy arising from or relating to these Terms & Conditions or your use of the by999 platform shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
In the event of a dispute regarding a game outcome, bet settlement, bonus calculation, or account decision, you must first contact by999 support in writing at [email protected]. by999 aims to resolve all player complaints within 10 business days of receipt. If you are not satisfied with the resolution, escalation options through the relevant licensing authority may be available.
Nothing in this clause shall prevent either party from seeking urgent interlocutory relief from a court of competent jurisdiction to prevent irreparable harm pending resolution of a dispute.
If you have any questions about these Terms & Conditions, or if you wish to submit a complaint or request, please contact the by999 support team:
by999 customer support is available 24/7 in both English and Urdu. For account security concerns, self-exclusion requests, or responsible gaming assistance, our support team is always available to help.
Now that you've reviewed our Terms & Conditions, explore everything by999 has to offer — cricket betting, live casino, slots, and more — all in PKR, with JazzCash, EasyPaisa, and local bank support.
Gambling involves risk. Please play responsibly. 21+ only. If you need help, visit our Responsible Gaming page.