Gambling at by999 is meant to be fun — a form of entertainment, not a way to make money or solve financial problems. We want every player across Pakistan, whether in Karachi, Lahore, Islamabad, or Faisalabad, to enjoy our platform safely, within their own limits, and with full awareness of the risks involved. This page explains every tool, policy, and support resource available to help you stay in control.
Responsible gaming is not a checkbox for us at by999 — it is built into the platform from the ground up. Here are the six core pillars of our player protection programme.
Every new by999 account holder must verify their identity and age using a valid Pakistani CNIC before making any deposit or placing any bet. Our KYC process is non-negotiable. Players under 21 are blocked at verification and any deposits returned immediately. No exceptions are made, regardless of how an account was created.
Set daily, weekly, or monthly deposit limits in Pakistani Rupees directly from your by999 account dashboard. Once a limit is set, it takes effect immediately. Any request to increase a limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active — giving you time to reconsider.
If you feel your gambling is getting out of hand, by999's self-exclusion tool allows you to block access to your account for a set period — 1 month, 3 months, 6 months, 1 year, or permanently. During exclusion, all marketing communications are stopped and re-registration is actively prevented using your CNIC and device fingerprint.
Set a maximum session duration so that by999 automatically logs you out after a defined period of continuous play. You can also enable reality-check notifications that pop up every 30, 60, or 90 minutes to remind you how long you have been playing and how much you have wagered during that session.
Need a short break without fully excluding yourself? by999's cool-off feature lets you pause your account for 24 hours, 48 hours, or up to 7 days. During a cool-off, you cannot log in, deposit, or place bets. The pause is instant and cannot be reversed once activated — so it genuinely keeps you away when you need it most.
In addition to deposit limits, by999 allows you to cap the maximum amount you can lose in a given day, week, or month. Once your loss limit is reached, you are automatically locked out of betting and gaming until the limit period resets. This is one of the most effective tools for keeping gambling affordable and fun.
All responsible gaming tools on by999 are accessible directly from your account dashboard — no need to contact support for basic limit-setting. Here is exactly how to get to them and use them on any device, whether you are playing on mobile in Karachi or on desktop in Lahore.
All limit reductions and self-exclusion requests take effect immediately. Limit increases require a mandatory 7-day waiting period. This asymmetry is intentional and is a core part of by999's responsible gaming commitment.
Visit by999.biz and log in using your registered mobile number and password. Two-factor authentication (2FA) adds an extra layer of security to your account.
Click on your profile icon in the top-right corner of the dashboard and select "Account Settings" from the dropdown menu that appears.
In the Account Settings panel, find and click the "Responsible Gaming" tab. All available player protection tools are listed here in one place.
Select the tool you need — deposit limit, loss limit, session timer, cool-off, or self-exclusion. Enter your preferred value in PKR or time duration and confirm.
You will receive a confirmation SMS to your registered Pakistani mobile number once the tool is activated. Keep this message for your records. Changes take effect instantly.
Problem gambling can affect anyone — it does not matter whether you are betting small amounts on PSL matches or playing high-stakes live casino games. Recognising the early warning signs is the first and most important step toward getting things back under control. Honest self-reflection goes a long way.
Answer these questions honestly. If you answer "Yes" to three or more, we strongly encourage you to use by999's responsible gaming tools or speak to a support counsellor.
If three or more of the above apply to you, please reach out to by999 support at [email protected] or activate self-exclusion from your account dashboard right now. You are not alone and help is available.
A full breakdown of every responsible gaming control available to by999 players, with details on how each tool works and how quickly it takes effect.
Cap the total amount you can deposit into your by999 account per day, week, or month in PKR. Available limits start from Rs 500. Reductions are instant; increases require a 7-day waiting period. You can have separate daily, weekly, and monthly limits active simultaneously.
Define the maximum net loss you are willing to accept over a daily, weekly, or monthly period. When this threshold is reached, you are automatically locked out of all real-money games and betting markets until the current period resets. Effective immediately on setting.
Set a maximum continuous play duration in minutes or hours. Once reached, by999 will display a full-screen notification requiring you to consciously choose to continue or log out. You can optionally set it to auto-logout when the limit is hit.
Receive on-screen pop-up reminders at regular intervals (every 30, 60, or 90 minutes) displaying your session duration, number of bets placed, and net win/loss for the current session. A simple but powerful way to maintain perspective while playing.
Take a short, enforced break of 24 hours, 48 hours, or up to 7 days. Your account is temporarily inaccessible and all promotional communications are paused. Unlike self-exclusion, cool-off periods have a defined end date after which access is automatically restored.
Block yourself from by999 for 1 month, 3 months, 6 months, 1 year, or permanently. During exclusion your CNIC and device data are retained to prevent re-registration. All pending bonuses are voided. Re-activation after a timed exclusion requires a formal request and a 24-hour reflection period. Permanent exclusion cannot be reversed.
Self-exclusion is the strongest protective measure available on by999. When you self-exclude, you are making a commitment to yourself to stop gambling for a defined period. by999 takes this commitment seriously and enforces it technically, not just administratively. Here is exactly what happens when you self-exclude:
Permanent exclusion is irreversible. If you choose the permanent option, by999 cannot reinstate your account under any circumstances, even if you change your mind at a later date.
by999 operates under an international gaming licence that requires adherence to strict responsible gaming standards. These include mandatory age verification, player protection tools, anti-money-laundering controls, and defined procedures for handling self-exclusion requests. Our responsible gaming programme is reviewed regularly to ensure it meets or exceeds the requirements set by our licensing authority.
by999 holds an international gaming licence with responsible gaming obligations built into the licence conditions.
Player deposits at by999 are held separately from operational funds, ensuring your balance is protected at all times.
by999's responsible gaming systems and player protection tools are subject to independent audits under our licence framework.
Gambling should always be entertainment — never a financial strategy. Set your limits, use our tools, and enjoy cricket betting, slots, and live casino responsibly. by999 is here for the long run, and so are you.
Gambling involves risk. Please play responsibly and within your means. 21+ only.