At by999, we take the privacy of every Pakistani player seriously. This Privacy Policy explains what personal data we collect when you use the by999 platform, why we collect it, how it is stored and protected, who we share it with, and what rights you have over your own information. Please read this document carefully before registering an account or making any deposit.
Six core commitments that underpin how by999 handles your personal data.
Every piece of data transmitted between your browser and the by999 platform is protected using 256-bit SSL encryption — the same standard used by major Pakistani banks including HBL, UBL, and Meezan Bank. Your personal and financial data is never sent in plain text.
by999 does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertising networks. Your data is used exclusively to operate your account, process transactions, verify identity, and provide customer support.
CNIC documents and supporting identity verification materials submitted for KYC purposes are stored in an encrypted, access-controlled environment. Access is restricted to authorised compliance personnel only and documents are not retained beyond the legally required period.
You have the right to access, correct, and request deletion of your personal data held by by999. You can also opt out of marketing communications at any time from within your account settings or by contacting our support team at [email protected].
JazzCash and EasyPaisa transaction data, along with HBL, UBL, and Meezan Bank transfer details, are processed through secure payment gateways. by999 does not store full payment credentials on its own servers. Payment data is handled solely to process deposits and withdrawals.
Promotional emails, SMS notifications about PSL betting offers, bonus updates, and other marketing messages are entirely optional. You can withdraw consent for marketing communications at any time without affecting your ability to use the by999 platform or access your account.
Summary: by999 collects personal data to operate your account securely, process PKR transactions via JazzCash, EasyPaisa, and local banks, verify your identity for KYC compliance, and deliver customer support in Urdu and English. We do not sell your data to third parties. You may request access to, correction of, or deletion of your data at any time.
by999 (referred to in this document as "by999", "we", "us", or "our") is an online casino and sports betting platform operating at by999.biz. by999 is operated under an international gaming licence and is dedicated to serving players across Pakistan, including those in Karachi, Lahore, Islamabad, Faisalabad, and beyond.
For the purposes of this Privacy Policy, by999 acts as the data controller in respect of all personal data collected from players and visitors to the by999.biz website. This means we determine the purposes and means by which your personal data is processed.
This Privacy Policy applies to all personal data collected through the by999 website, mobile platform, live chat support, email correspondence, and any other channel through which you interact with by999. It does not apply to third-party websites or services that may be linked from within the platform — those services operate under their own privacy policies.
by999 collects the following categories of personal data from players and platform visitors:
by999 collects personal data through the following channels:
by999 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Create and manage your player account | Identity, contact, and registration data |
| Verify your age (21+) and identity (KYC) | CNIC, date of birth, address, supporting documents |
| Process deposits and withdrawals in PKR | Payment method details, transaction history |
| Detect and prevent fraud, money laundering, and bonus abuse | Technical data, device fingerprint, transaction patterns |
| Provide customer support in English and Urdu | Contact data, account history, communications data |
| Send account security alerts and transactional notifications | Email address, mobile number |
| Send optional marketing communications (bonuses, PSL promotions) | Email address, mobile number (with consent only) |
| Monitor and enforce responsible gaming limits | Gaming activity, deposit history, self-exclusion records |
| Comply with applicable gaming regulations and licence obligations | All categories as required by the licensing authority |
| Improve platform performance and user experience | Technical and usage data (anonymised where possible) |
by999 relies on the following legal bases to process your personal data:
by999 does not sell or rent your personal data to any third party. We may share your data with the following categories of trusted third parties only to the extent necessary for the stated purpose:
All third-party service providers engaged by by999 are contractually required to process your personal data only for the specified purpose, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection obligations.
by999 operates as an internationally licensed gaming platform. As a result, some of your personal data may be processed in or transferred to jurisdictions outside Pakistan. Where such transfers occur, by999 takes appropriate steps to ensure that your data receives an adequate level of protection, including:
If you would like further information about the safeguards in place for international transfers of your personal data, please contact the by999 support team at [email protected].
by999 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and licence obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC documents (CNIC copies, address proof) | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years from date of transaction (regulatory requirement) |
| Gaming and betting activity logs | 5 years from date of activity |
| Customer support communications | 3 years from date of last interaction |
| Technical and usage data (logs) | 13 months from collection date |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Self-exclusion records | Permanently, to prevent re-registration during exclusion |
Where you request deletion of your personal data, by999 will comply to the extent that retention is not required by applicable law or our gaming licence obligations. Where full deletion is not possible, data will be anonymised so that it can no longer be attributed to you as an individual.
by999 uses cookies and similar tracking technologies on the by999.biz website to ensure the platform functions correctly, to protect against fraud, and to understand how players use the site so we can continue improving it.
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use core by999 platform features. Disabling analytics cookies will not affect your ability to play or transact on the platform.
by999 does not use third-party advertising cookies or retargeting pixels. We do not share cookie data with advertising networks or social media platforms.
As a by999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account email address and a description of your request. by999 aims to respond to all data rights requests within 30 days of receipt.
Request a copy of all personal data by999 holds about you, including your account data, transaction history, and gaming records.
Request correction of any inaccurate or incomplete personal data held in your by999 account, such as an incorrect address or misspelled name.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to regulatory retention obligations.
Request that by999 restricts processing of your data in certain circumstances, for example while a complaint or accuracy dispute is being resolved.
Receive a structured, machine-readable copy of personal data you provided to by999, so you can transfer it to another service if you choose.
Object to processing of your data based on legitimate interests, or withdraw consent for marketing at any time without affecting your account access.
by999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
While by999 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for ensuring the security of the devices from which you access by999.biz.
21+ Only. by999 is strictly for adults aged 21 and over. The by999 platform is not directed at, and does not knowingly collect personal data from, persons under the age of 21.
by999 uses CNIC-based age verification to confirm that all registering players meet the minimum age requirement. If by999 discovers that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete all personal data collected from that individual, and return any deposited funds to the registered payment method.
If you believe a minor has registered an account on by999.biz, please notify us immediately at [email protected] so that we can take prompt action.
by999's responsible gaming programme relies on the careful use of player data to identify and support players who may be experiencing gambling-related harm. Specifically, by999 may use your gaming activity data, deposit history, and session patterns to:
This use of data is carried out in the interest of player welfare and in compliance with by999's responsible gaming obligations under its international gaming licence. Processing of data for responsible gaming purposes is based on legal obligation and legitimate interests. For full details of the tools and resources available, please visit our Responsible Gaming page.
by999 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable regulations, or platform features. Where material changes are made, by999 will notify you by email to your registered address or by displaying a prominent notice on the by999.biz website prior to the changes taking effect.
The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how your data is being handled. Your continued use of the by999 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way by999 handles your personal data, please get in touch with our support team:
For urgent data security concerns — such as suspected unauthorised access to your by999 account — please contact us via live chat so our team can respond immediately, 24/7.
Your privacy and security are at the core of everything we do at by999. Join thousands of Pakistani players enjoying cricket betting, live casino, and slots — with full PKR support via JazzCash, EasyPaisa, and local banks.
Gambling involves risk. Please play responsibly. 21+ only. If you need help, visit our Responsible Gaming page.